About Dispatch Tickets

We're building the ticketing infrastructure developers deserve.

Our Mission

We believe customer support shouldn't require expensive per-seat licensing or complex enterprise contracts. Dispatch Tickets is built API-first, priced per-ticket, and designed for teams who want to build support into their product, not bolt it on.

Why We Built This

After years of paying per-agent fees and dealing with rigid helpdesk software, we decided to build something better. Something that treats tickets as a primitive, not an afterthought. Something that scales with your usage, not your headcount.

Our Values

  • Developer-first: APIs and documentation come first, not last.
  • Transparent pricing: No hidden fees, no surprise bills.
  • Open source: Our admin UI is open source. Extend it, theme it, make it yours.